ServiceNow in Microsoft 365

In this weeks “What’s new in Microsoft Intune” Microsoft announced 14 new apps that support Microsoft Application Management (MAM)

MAM is a feature in Endpoint Management to protect the applications that handle organization data instead of managing the complete device. This is a popular approach in many organizations today. Previously the MAM policy’s has mainly been targeting Microsoft own apps. There has been some third party apps but not that many. Now we get 14 new ones! My favorite is the ServiceNow apps.

The following protected apps are now available:

  • Board Papers
  • Breezy for Intune
  • Hearsay Relate for Intune
  • ISEC7 Mobile Exchange Delegate for Intune
  • Lexmark for Intune
  • Meetio Enterprise
  • Microsoft Whiteboard
  • Now Mobile – Intune
  • Qlik Sense Mobile
  • ServiceNow Agent – Intune
  • ServiceNow Onboarding – Intune
  • Smartcrypt for Intune
  • Tact for Intune
  • Zero – email for attorneys

Also noticed that they have added some support for ServiceNow in the security portal. On the dashboard with single point of glass view on security there is a box for ServiceNow

There is also a doc about how to connect Service Now for ticket handling in Microsoft 365 https://docs.microsoft.com/en-us/microsoft-365/security/mtp/tickets?view=o365-worldwide

Can be a really nice integration!

Mr T-bone

Torbjörn Tbone Granheden is a Solution Architect for Modern Workplace at Coligo AB. Certified in most microsoft technologies and over 20 years as Microsoft Certified Trainer (MCT)

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